She has received several awards, including the best paper award by the AMSRS for her paper on consumer co-creation titled 'The Secret to a Successful Marriage: When perception meets reality in the ideation process'.

Most days you will find Louise talking to consumers and shoppers in a variety of in-situ, group and online settings observing and understanding their attitudes and behaviours.

Louise is an accomplished workshop facilitator, leading internal brand teams in the development of brand and innovation initiatives.

In 2013 Louise established CLICK research and now works closely with some of the best FMCG brands from Australia and around the globe.

When not working, Lou spends her time 'on the farm' with her boys.

While working full time at Click, she is also studying at University and will graduate with a Diploma of Business and Contemporary Marketing.

When Kaeleigh isn't working, she enjoys spending time traveling and catching up with family and friends.

Sam runs project management and moderates discussion boards for all projects. She is passionate about both qualitative and quantitative research.

When Sam isn't working, she enjoys catching up with her close friends, or planning her next holiday.

She has a strong interest in people and customer insights.


When Michelle isn't working, she enjoys spending her time outdoors and attending music festivals.

In his spare time Glenn spends his time looking after his two Labradors who think they are cows.