She has received several awards, including the best paper award by the AMSRS for her paper on consumer co-creation titled 'The Secret to a Successful Marriage: When perception meets reality in the ideation process'.

Most days you will find Louise talking to consumers and shoppers in a variety of in-situ, group and online settings observing and understanding their attitudes and behaviours.

Louise is an accomplished workshop facilitator, leading internal brand teams in the development of brand and innovation initiatives.

In 2013 Louise established CLICK research and now works closely with some of the best FMCG brands from Australia and around the globe.

When not working, Lou spends her time 'on the farm' with her boys.

Her fortes include research design, questionnaire design, data analysis, report writing and presenting. Sam holds a Bachelor of Commerce, with a double major in Marketing and Statistics and when Sam isn’t working, she enjoys catching up with her close friends or planning her next holiday.

She’s highly organised and is passionate about creating efficiencies and assisting the team with fieldwork and analysis, tying in perfectly with her dual role focusing on both research and operations. When Kaeleigh isn't working, she enjoys camping and spending time with family and friends.

She is also responsible for most of our visual and creative outputs and has an eye for clean and simple designs with the user in mind. When Michelle isn't working, you’ll find her outside exploring and riding her motorbike.

When Zee isn’t working, she enjoys travelling and looking for new adventures.

When Carly isn’t working, she enjoys illustrating and counting down the days until she can go snowboarding again.

In his spare time Glenn spends his time looking after his two Labradors who think they are cows.